Terms of Service
Privacy Policy
Introduction
This Privacy Policy outlines how Skinup Co Ltd ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information when you:
Visit our website and browse products.
Create an account or place an order.
Subscribe to newsletters or promotions.
Contact our customer support team.
The types of information we collect may include:
Name, address, email, phone number, and payment details.
IP address, device information, and browsing patterns.
Transaction history and preferences.
How We Use Your Information
We use your personal information to:
Process and fulfill your orders.
Improve our website and services.
Communicate updates, offers, and promotions.
Respond to your inquiries and provide support.
Comply with legal obligations.
Data Protection and Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure server technology, data encryption, and access control measures.
Cookies
We use cookies to enhance your browsing experience, store preferences, and track website usage. You can disable cookies through your browser settings, but this may impact your ability to use some website features.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
Service providers assisting in order processing and delivery.
Legal authorities, when required by law.
Marketing partners, with your consent.
Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your data.
Opt-out of marketing communications.
File a complaint with the relevant data protection authority.
Changes to This Policy
We may update this policy periodically. Please review it regularly to stay informed of any changes.
Contact Us
For any questions or concerns about this policy, please contact us at [contact email].
Terms and Conditions
Introduction
Welcome to Skinup Co Ltd. By using our website and services, you agree to the following terms and conditions.
Use of the Website
You agree to use our website for lawful purposes only. You must not:
Post or transmit harmful or offensive content.
Violate any applicable laws or regulations.
Compromise the security of the website.
Orders and Payments
By placing an order, you agree to provide accurate and complete information. Payment must be made at the time of order using the methods specified on our website. Prices are inclusive of VAT.
Shipping and Delivery
We deliver across Mauritius and offer two types of shipping: Home Delivery and Express Delivery.
Home Delivery: Takes 2 to 3 business days and costs Rs 150.
Express Delivery: Same-day service at Rs 250. Please note that next-day delivery is managed by a third-party company, and once your parcel is picked up from us, it may take approximately 48 hours to reach you.
Returns and Refunds
We are committed to providing high-quality cosmetic and beauty products. Due to the nature of our products, we do not offer refunds, returns, or exchanges because of hygiene purposes unless the items inside the package are defective upon receipt. Exchanges are only accepted for defective products. We do not accommodate exchanges for any other reason. To initiate a return or exchange for a defective item, contact our customer support team within 7 days of receiving your order.
Limitation of Liability
We are not liable for any direct or indirect damages arising from your use of our website or products. This limitation applies to all claims, whether based on contract, tort, or other legal theories.
Governing Law
These terms are governed by the laws of Mauritius. Any disputes will be resolved through the competent courts of Mauritius.
Amendments
We reserve the right to modify these terms at any time. Continued use of our website implies acceptance of the updated terms.
Contact
For inquiries related to these terms, please reach out to us at sales@skinup.mu